Planning, negotiating and executing a complete outsourcing of IT service delivery and infrastructure for a leading German media company with significant cost savings and quality improvements.
Turn-around and successful implementation of a strategic program to consolidate and renew the application landscape for a large German cable network operator.
Responsibility for the IT activities for the move of the headquarters including the data centers for a leading German mobility organization; completion of the project in-time, on-budget and without impacting users and customers.
System selection and implementation responsibility for user and device management of the new communication infrastructure of a leading German transport service provider.
Selection and implementation of the complete application and hardware infrastructure for a new Portuguese telecommunications company in preparation for its successful market launch as the 3rd major provider in the market.
Consolidation of nearshore delivery for a large international IT service provider, with associated quality improvement and cost savings.
Project management for the implementation of the salesforce management system for an Egyptian mobile phone company.
Responsibility for the system selection and implementation to replace the legacy infrastructure for the help processes at a German mobility service provider.
Responsibility for recording and documenting core business processes at a German telecommunications company to optimize customer service.
Responsibility for the IT part of several due diligences and preparation of decision templates as part of the company valuation for M&A transactions on behalf of investment banks.
Assessment of the IT system landscape for a leading German fashion e-commerce company with identification and evaluation of alternative courses of action for the board of directors, reporting directly to the CEO of the company and the investors.
Setting up the quality assurance procedures for the German subsidiary of an international IT service provider, including the most extensive test automation for customers, as well as management of the QA area.
Definition and implementation of the sales strategy for an UK/Irish IT service provider with the resulting improvement of market positioning.
Spin-off of an IT shared services center and management with complete P&L and HR responsibility for the new legal entity.